How Payment And Account Data Works
We collect only the details needed to create, secure and operate your account, including contact details, verification records, login events, device signals and payment references. A DANA, OVO, GoPay or QRIS transaction may provide a reference, amount and status so we can match your account activity
-
1
without treating your wallet password as ours. Bank transfer and virtual account records can also support reconciliation and withdrawal checks. We use this data to process requests, detect unusual access, answer account questions and meet applicable legal duties. Where access or eligibility is discussed, it depends
-
2
on local law. We retain records for as long as needed for these purposes, then remove or protect them under our retention process. The current policy applies to data collected through our website and related account paths.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.